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FAQ
Frequently asked questions
.
Returns
Sustainability
Sizing
Shipping
Payments
We offer two shipping options:
DHL Express: 3–10 business days (£4.98)
DHL Free Shipping: 5–10 business days (Free)
Yes. Once your order has been shipped, you will receive a tracking number by email (when available).
We accept Credit Cards, Debit Cards, and PayPal.
Yes. Returns can be requested within 30 days of receiving your order. Items must be unused and in their original condition.
You can contact us anytime at noxuomoshop@gmail.com. We aim to reply within 24–48 business hours.
Yes. We currently ship to the United Kingdom and selected international destinations.
If your order has not yet been processed, please contact us as soon as possible. We will do our best to assist you.
Yes. All payments are processed through secure and encrypted payment providers to protect your personal information.
Yes. We offer DHL Free Shipping (5–10 business days) and DHL Express Shipping (3–10 business days) for £4.98.
If your order arrives damaged or you receive the wrong item, please contact us immediately with your order number and photos. We will work quickly to resolve the issue.
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